PUBLISHED PRICES / FIXED QUOTES

Know the price.
Then make the call.

Start with one process. We map it, define where a person must approve and give you a fixed scope before a build.

ALL PRICES IN AUD · EXCLUDING GST · FINAL BUILD SCOPE QUOTED BEFORE WORK
01 / START WITH CLARITY
THE BEST PLACE TO START01

Audit & roadmap

$2,400fixed · 2 weeks · ex GST

Find the work worth changing, and a clear first step for your team.

  • Process map and timing baseline
  • Opportunities ranked by effort and return
  • Recommended tools and running costs
  • Written roadmap and fixed build quotes
Start with an audit

Credited in full against a build commissioned within 90 days.

PUBLISHED STARTING PRICE02

Workflow build

from $4,800starting price · one workflow · ex GST

One valuable process, connected to the systems and people who own it.

  • Scoping, build and integration
  • Named approval gates and failure routes
  • Documentation and team training
  • 15 days of post-implementation support
Talk through a build

Typical delivery: 3–4 weeks after scope is agreed.

PUBLISHED STARTING PRICE03

Multi-workflow program

from $12,000starting price · connected workflows · ex GST

Join up the work across your team, from the first input to the final handover.

  • A prioritised program of workflows
  • Shared data and connected systems
  • Stop Points across each handover
  • Phased rollout, documentation and training
Plan your program

Workflow count, integrations and delivery agreed in a fixed scope.

PUBLISHED STARTING PRICE04

Custom AI-powered app

from $16,000starting price · purpose-built app · ex GST

A dedicated application designed around the way your business works.

  • Product scoping and interface design
  • AI features and agreed integrations
  • Human review and access controls
  • Testing, launch and team handover
Discuss your app

Features, running costs and delivery agreed before the build.

Every service includes 15 days of support after implementation or handover.

OPTIONAL / AFTER THE INCLUDED SUPPORT

Ongoing care from $600 / month + GST

Monitoring, break-fix response, monthly reporting and agreed change hours. Month to month, with 30 days’ notice.

See the care plan ↗

All amounts are in AUD and exclude GST. Final scope and delivery are agreed before the build.

THIRD-PARTY RUNNING COSTS QUOTED SEPARATELY
02 / SUPPORT & ONGOING CARE

Supported at handover.
Cared for as you grow.

Every service has a 15-day support period. Ongoing care is optional.

INCLUDED WITH EVERY SERVICE

Your first 15 days

  • Questions about the delivered roadmap, workflow or app
  • Help with agreed handover and team use
  • Correction of issues within the agreed scope

For an audit, the period begins at roadmap handover. For a build or app, it begins after implementation handover.

OPTIONAL / FROM $600 PER MONTH + GST

Ongoing care

  • Monitoring and health checks for agreed workflows
  • Break-fix investigation and escalation
  • Monthly activity and issue summary
  • Agreed hours for small changes and documentation updates

Care continues month to month, with 30 days’ notice to end it.

CLEAR SCOPE BEFORE YOU START

What we agree

  • Covered systems, support contacts and response expectations
  • Monthly change hours and escalation route
  • Third-party subscriptions and usage costs
  • Separate quotes for new workflows or major changes

No ongoing plan is required to receive the included 15-day support.

Talk through ongoing care
03 / WHAT YOU ARE BUYING
SCOPE

A decision before a build

The audit records the current process, its exceptions and the work worth changing.

CONTROL

Approval that means something

Named Stop Points, source context and a defined route when the workflow is unsure.

OWNERSHIP

A system you can keep

Your accounts, documentation and handover are part of the agreed build.

04 / FAIR QUESTIONS

Before you
commit.

Are software and usage fees included?

Third-party subscriptions, AI usage and API charges are separate. The proposed tools and expected running costs appear in the build quote.

What if the audit recommends no build?

You keep the written map and recommendation. A decision to leave a step human can be a valuable result.

Can we use our existing automation tools?

Often, yes. We first check what your current stack can support, including approval gates, logs and a clear failure route.

Does this make us compliant?

No workflow can make a firm compliant on its own. We design to support your obligations and document how AI is used and supervised. Seek your own legal or professional compliance advice.

Do you work outside Melbourne?

Yes. MDX Labs works remotely with teams across Australia.

Is support included with every service?

Yes. Each service includes 15 days of support after handover or implementation. An ongoing care plan is optional.

NEXT / START WITH ONE WORKFLOW

Price known.
Next step clear.

The $2,400 audit is credited against a build commissioned within 90 days.

Book an Automation Audit